Overview
Bryson Recycling is committed to taking your privacy very seriously and protecting and respecting your information. We aim to be clear about how we use your personal information and this Privacy Notice will inform you about how we look after your information, what information we process, the reasons why we process your information and the conditions under which we may disclose it to others. It includes the relevant requirements of the General Data Protection Regulation which came into being on the 25th May 2018.
Who we are
Bryson Recycling is a company registered in Northern Ireland, registration number NI611592 and registered address: Belfast Road, Central Park, Mallusk, BT36 4FS. Bryson Recycling is a trading subsidiary company and is part of the Bryson Charitable Group. We deliver a range of recycling services across Northern Ireland, Donegal and Wales including; household collection services for dry recycling, food waste, garden waste and refuse; a Materials Recovery Facility (MRF) and Recycling Centres.
If you have any questions in relation to this Privacy Policy or the personal information we have about you please contact the . Data Protection Controller or Data Protection Officer for Bryson Recycling on 028 9084 8484. Alternatively, contact the Data Protection Representative for the Bryson Charitable Group on 028 9032 5835.
Purpose of processing and the legal basis for processing
Any information that we collect from you is necessary for the delivery of our services. The legal basis for processing is based on legitimate interest in relation to the provision and management of the services and the necessity to meet the contractual requirements set out by the funding bodies that purchase the services from Bryson Recycling. It will also be based on the requirement to comply with any legal obligations, to defend any legal claims and for archiving purposes.
How we have collected information about you
It is essential that relevant information is collected about you so that we can provide you with the best possible service to meet your needs. In order to do this we need to collect a number of categories of personal data through a number of channels including (face to face, by telephone and email). We may collect your personal data by CCTV which is in place on all our sites and fitted on vehicles which are used for kerbside collections. The required notices are in place to inform customers on our sites and the general public who may be in the vicinity of the kerbside vehicle that CCTV is in operation.
What personal information we collect
The personal information that we collect in relation to our commercial customers include; company name, contact name within the business, address, contact number, email address.
If you subscribe to our garden waste service in Wales the personal information that we collect includes; name, address, contact number, email address. We may contact you via email regarding our garden waste service and bulky waste collection service.
In relation to kerbside customers we do not store any personal information except if there has been a complaint or enquiry made which will involve collecting the name, address, contact number and details of the complaint or enquiry.
Images collected by CCTV as described above are defined as personal data under data protection legislation.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
Strictly Necessary Cookies
|
Cookie Name |
Description |
Duration |
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PHPSESSID |
PHP session cookie associated with embedded content from this domain. |
Session Cookie |
|
exp_csrf_token |
This cookie is used by Cloudflare to identify trusted web traffic. |
Session Cookie |
|
Cookie Name |
Description |
Duration |
|
exp_tracker |
This cookie name is associated with the website content management system Expression Engine. Most likely to do with tracking or recoding visitor activity. |
Session Cookie |
|
exp_last_visit |
This cookie name is associated with the website content management system Expression Engine. Most likely to do with tracking or recoding visitor activity. |
364 Days |
|
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
Session Cookie |
|
_gat_UA-nnnnnnn-nn |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
Session Cookie |
|
_ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
729 Day |
|
exp_last_activity |
This cookie name is associated with the website content management system Expression Engine. Most likely to do with tracking or recoding visitor activity. |
364 Days |
Functional Cookies
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Cookie Name |
Description |
Duration |
|
__atuvc |
This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. |
394 Days |
|
__atuvs |
This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service. |
Session Cookie |
Targeting Cookies
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Cookie Name |
Description |
Duration |
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__atrfs |
This domain is owned by Addthis. The main business activity is: AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. |
Session Cookie |
|
xtc |
This domain is owned by AddThis. AddThis provides web widgets that site owners embed into their pages or other content to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted behavioral advertising. |
396 Days |
|
YSC |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
Session Cookie |
|
CONSENT |
This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. |
5931 Days |
|
uvc |
Tracks how often a user interacts with AddThis |
396 Days |
|
test_cookie |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
Session Cookie |
|
CONSENT |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
5995 Days |
|
VISITOR_INFO1_LIVE |
This cookie is used as a unique identifier to track viewing of videos |
180 Days |
|
lang |
This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies. |
Session Cookie |
Other Cookies
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Cookie Name |
Description |
Duration |
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__cf_bm |
This is a CloudFoundry cookie |
Session Cookie |
How we use your personal information
The personal information outlined will be used by Bryson Recycling:
To set up and administer the service and provide you with information about our service.
To respond to queries, to manage and investigate any complaints or enquiries in relation to the service you are receiving.
From time to time we may provide you with information on any new services or promotions we provide which we feel may be of interest to you.
In order to improve our services and customer interaction we will carry out customer surveys.
To produce outcome analysis reports to assess the impact of the services.
To produce statistical reports made publicly available in some cases.
CCTV is used for security and health and safety.
Like most websites, we gather statistical and other analytical information of all visitors to our website including cookies.We use the data gathered to get a better understanding of where our visitors come from and to help us better design and organise our website.
Consent
How do you get my consent?
When you provide us with personal information to subscribe for one of our services or verify your credit card we imply that you consent to our collecting it and using it for that specific reason only. This includes providing you with information about your service.
How do I withdraw my consent?
Financial transaction data will be maintained as required by law.
You may opt-out by contacting us at gardenwaste@brysonrecycling.org if it is regarding our garden waste collection service in Wales. For any other queries contact info@brysonrecycling.org.
Sharing your information
We will only share your personal information with stakeholders who are part of the delivery, monitoring and funding of the service and the information will only be used for the purposes discussed in this policy. These are primarily the Councils that fund our services other contractors or suppliers operating on our behalf. We have a variety of methods for sharing information e.g. telephone, emails, leaflets and reports.
Garden Waste Service in Wales (only)
We need to share personal information with a third party payment transactions (AIB) and also for distribution of Bryson Recycling service information via email (Mailchimp).
How long will we hold onto your information
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems in line with contractual requirements, legal requirements or international standards including ISO9001. Once the retention periods have been reached or we no longer need to process your information we will dispose of it through secure means which are approved under data protection legislation.
How we keep your information safe
We ensure that there are appropriate technical and organisational controls in place to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage. Information is retained in secure electronic systems and paper records in secure filing cabinets and access is restricted to only those who need to know.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Your rights explained
Right to be informed: we are obligated to provide you with a privacy notice whenever we collect information from you. There must be transparency at the point of collection on what information is collected, the purpose for processing, how the information will be used and it must be clear and concise
Right of access: You have a right to ask for a copy of the information that we hold about you this is known as a Subject Access Request. We will have 30 days to respond to your request. Data Protection Controller or Data Protection Officer for Bryson Recycling on 028 9084 8484 or the Data Protection Representative for the Bryson Charitable Group on 028 9032 5835 to exercise this right.
Right to rectification: You have the right to have personal data corrected. The accuracy of your information is important to us. We would really appreciate if you let us know if your contact details change or if any other pieces of information that we hold on you is inaccurate.
Right to erase: You have the right to have personal data erased in certain circumstances. For example if information is not being used for its original purpose.
Right to restrict processing: You have a right to ask us to stop processing your personal data, if for example the information is inaccurate or if we are processing the information unlawfully.
Right to transfer: You have a right to ask for your personal information to be given to you directly or a third party.
Right to object to processing: You have the option not to agree to the processing of your personal data if you feel it is impacting on your rights as an individual. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which overrides your interests, rights and freedoms or where the processing is necessary for the establishment, exercise or defence of legal claims.
Right to complain: If you wish to make a complaint on how we have handled your personal data, you can contact the Data Protection Controller or Data Protection Officer for Bryson Recycling on 028 9084 8484 or the Data Protection Representative for the Bryson Charitable Group on 028 9032 5835.
There may be some instances where identification may be required to reduce fraud.
If you are not satisfied with our response or believe we are not processing your information in accordance with the law, you can contact the Information Commissioners Office, details provided below.
The Information Commissioners Office
The Information Commissioner's Office (ICO) regulates compliance with GDPR within the UK. If you consider us to have breached any of the requirements of the GDPR, you may contact the ICO who may carry out an assessment, audit or investigation to establish whether we are compliant with the GDPR.
The ICO can be contacted at:
Information Commissioner’s Office
14 Cromac Place
Belfast
BT7 2JB
Telephone: 0303 123 1114
Email: ni@ico.org.uk
Web: www.ico.org.uk
Please note: If there are serious concerns relating to your well-being or that of another person we may in exceptional circumstances, share information without your agreement, this can include anything with reference to preventing and / or detecting a crime.